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FAQs

We want to give everything you need so that you can apply for the benefits you deserve.

We’re a private company (not the government) that finds out what you need to know, gives you the facts and gives them to you for free.

Our goal is to give you the information you need to:

  • Understand the requirements for you to get benefits.
  • Learn about the application process.
  • Get the most out of your benefits.

Table of Contents

  1. Want to learn about us?
  2. Where do we get our information?
  3. Are we the government?
  4. Is my information protected?
  5. Before applying for SNAP benefits, how do I know if my household might qualify?
  6. Can college students qualify for food stamps?
  7. Can I receive email notifications about the status of my food stamps application?
  8. After applying, how will I know if my household has been denied food stamps?
  9. How long will it take to receive my EBT card after I am approved for SNAP benefits?
  10. If any benefits remain in my EBT account at the end of the month, will these benefits remain on my card for the following month?
  11. What can I do if I am aware that someone else has my EBT card and knows my EBT Card PIN?
  12. If I am appealing a food stamps denial and prefer an in-person hearing to a hearing by phone, can I make a request?
  13. My benefit period will be over soon. Am I required to submit a renewal application even if my household has not undergone any changes?

1.     Want to learn about us?

We’re a private company (not the government) that finds out what you need to know, gives you the facts and gives them to you for free. Our goal is to give all the details you need – in a clear and simple way – so that you can meet your goals. 

2.     Where do we get our information?

Our team of writers has done a lot of research on the things you need. We’ve looked at the most important information online. We called local offices to ask the questions that you want answers to. We keep looking online and calling local offices, even if we already looked or called a few months ago. We do our best to give you information that is up to date and helpful.

Then we take the important things you need to know and give them to you in a way that’s clear and easy to understand.

3.     Are we the government?

No, we are not the government, and our company is private. We find out what you need to know, we give you the facts, and we give them to you for free. We try to look in all the right places to get information and give you the best help that we can. 

4.     Is my information protected?

We believe in the importance of keeping your data safe. If you decide to give us your data while using our website, we use many different protections to help keep it safe. To learn more about how we protect your information, check out our Privacy Policy and Terms & Conditions

5.     Before applying for SNAP benefits, how can I know if my household qualifies?

To find out if you qualify for SNAP benefits, you can use an online screening tool depending on the state you live in. Also, you can have a look at their most common requirements.

6.     Can college students qualify for food stamps?

While most students who go to college part-time or more do not qualify for food stamps, there are a few exceptions. College students that may qualify for food stamps are those who:

  • Have a disability.
  • Work more than 80 hours per month on average.
  • Give at-home care for a child under the age of six.

7.     Can I get email notifications about the status of my food stamps application?

Depending on the state you live in, you may be able to sign up for email notifications to keep you posted throughout the application process. You will probably need to complete a registration process online to receive these updates.

8.     After applying, how can I know if my family has been denied food stamps?

You will either get a letter in the mail and/or a notification in your online account letting you know that you were denied. The notice will explain any reason(s) for the denial.

9.     How long will it take to get my EBT card after I am approved for SNAP benefits?

Normally, your EBT card will arrive in the mail in no more than seven days after you get your SNAP benefits acceptance notice.

10.    If I have any benefits in my EBT account at the end of the month, will these benefits be on my card for the following month?

Yes. Any remaining benefits are kept in your account balance.

11.    What can I do if I know that someone else has my EBT card and knows my EBT Card PIN?

Make sure you contact EBT services by phone and create a new PIN.

12.    If I am appealing a food stamps denial and prefer an in-person hearing to a hearing by phone, can I ask for it?

You can write o call the Office of Appeal Hearings in your state to let them know your preference.

13.    My benefit period will be over soon. Do I need to submit a renewal application even if my family has not changed?

Yes. If you want to continue getting SNAP benefits after your benefit period ends, you need to send in a renewal application.