While we are not affiliated with the government in any way, our private company engaged writers to research the Unemployment Insurance program and compiled a guide and the following answers to frequently asked questions. Our goal is to help you get the benefits that you need by providing useful information on the process.
The Supplemental Nutrition Assistance Program (SNAP), also known as Food Stamps, helps eligible low-income individuals and families buy the food they need to stay healthy in the form of monthly benefits.
SNAP uses Electronic Benefits Transfer (EBT) cards to distribute the benefits.
The Oregon SNAP food assistance program is administered by the Oregon Department of Human Services (DHS). Learn more about SNAP on the Oregon Department of Human Services website here.
According to the U.S. Department of Agriculture, SNAP benefits can be used to purchase approved food items. These include:
See a more comprehensive list of what you can buy with SNAP benefits here and a list of approved snacks and meal supplements here.
There are also food items that cannot be purchased with SNAP benefits, including alcoholic beverages and hot prepared food. See a comprehensive list of what you cannot buy with SNAP benefits here.
SNAP provides monthly benefits, known as an allotment, to eligible households. The allotment amount you can receive is based on 1) the number of people in your household and 2) your household income.
To calculate your allotment amount, multiply your household’s net income by 0.3 and then subtract that number from the federal maximum monthly benefit amount in the table below.
| Household Number | Federal Maximum Allotment Per Month |
|---|---|
| 1 | $194 |
| 2 | $355 |
| 3 | $509 |
| 4 | $646 |
| 5 | $768 |
| 6 | $921 |
| 7 | $1,018 |
| 8 | $1,164 |
| Each additional household member | +146 |
You have one year (365 days) to use your allotment or the benefits on your EBT card will be canceled.
To qualify for SNAP in Oregon, you must meet the following requirements:
Learn more about Oregon’s income limits and other eligibility criteria here.
The Supplemental Nutrition Assistance Program (SNAP), formerly known as the Oregon Food Stamps program, helps families buy the food they need to stay healthy. If you are in need of food assistance and wish to apply to SNAP, complete the following three steps
Learn about the income limits and personal eligibility requirements to receive SNAP benefits here.
Find a list of what you need to apply on page 2 of the application here.
To apply for SNAP online, create an account on Oregon’s Benefit Portal here and fill out the SNAP application.
To apply for SNAP in person, click here to find the nearest Oregon DHS office location where you can drop off your application.
To apply for SNAP by phone, call your local DHS office and ask for a representative to help you apply. All DHS contact information can be found here.
To apply for SNAP by mail or by fax, fill out your Oregon benefit application found here and send it to your local DHS office through their fax number or mailing address. To locate the DHS office closest to you, click here.
To apply for SNAP benefits by email, send your completed application (found here) to SSP.StatewideWorkshare@dhsoha.state.or.us.
If you have questions about the application process or require assistance, contact the Oregon Department of Human Services at (503) 945-5600 or email help@211info.org.
To find the food assistance application in a variety of languages, click here.
Depending on your method of application, you can check your application status in the following ways:
If you applied for SNAP online, by phone, in person, by email, by mail or by fax, you will receive a notice in the mail from the Department of Human Services (DHS) with your determination and benefit amount. If you are approved, you will then receive your EBT card in the mail within 14 days of your determination letter.
Note: this process may take longer due to COVID-19. Call (503) 945-5600 for additional information.
Once you receive your EBT card, you can use it to purchase items that are approved by SNAP at groceries and retail stores that accept EBT transactions. Learn about what you can purchase with SNAP here.
SNAP benefits are replenished each month that you are a member of the program. To check the balance of your EBT card, call the number on the back of your card or 1 (888) 997-4447.
If you do not agree with the benefit decision given to you by the Oregon Department of Human Services (DHS), you can appeal your decision in person or by mail within 90 days of receiving your determination letter.
To file an appeal for a Fair Hearing by phone or in person, you can call and speak to a representative at your local DHS office or apply in person using the Request form found here. To find a DHS office near you, click here.
To request an appeal by mail, fill out a request form found here and mail it to the DHS office closest to you. Find an office here.
To file and appeal for a Fair Hearing by fax, send your completed hearing request form to (503) 947-1503.
For additional information or assistance with the appeals process, call the Oregon Office of Administrative Hearings at (503) 947-1515 or visit their website here.
You can check the balance of your EBT card by calling the number on the back of your card or 1 (888) 997-4447.
Learn more information about EBT cards and how to use your benefits on the Oregon Department of Human Services EBT card page here.
If you have lost your EBT card and require a replacement, call the Oregon Trail Card Replacement number at 1 (855) 328-6715 if you are requesting a replacement on a weekday or during regular business hours (8AM-5PM).
If you are reporting a lost or stolen EBT card during the weekend or outside of regular business hours, call the EBT customer services line at 1 (888) 997-4447 and afterward call 1 (855) 328-6715 to request a replacement.
You cannot obtain a replacement EBT card in person at a DHS office in Oregon.
For more answers to common questions related to EBT cards, click here.
For help with obtaining SNAP benefits, or for any further questions about your application, call the Oregon Department of Human Services (DHS) at(503) 945-5600. For those who are hard of hearing, contact the Oregon TTY line for assistance at (503) 945-6214.
To send the Oregon Department of Human Services information physically, you can fax your documents or questions to (503) 581-6198 or mail them using the following address:
Department of Human Services
500 Summer St. NE E-15
Salem, OR 97301
You can also visit or call a local DHS Office for further assistance. Find your nearest location here.
Offices and services are available Monday through Friday from 8:00 AM to 5:00 PM.
While we are not affiliated with the government in any way, our private company engaged writers to research the Food Stamps program and compiled a guide and these answers to frequently asked questions. Our goal is to help you get the benefits that you need by providing useful information on the process.
Our free Food Stamps Guide is filled with helpful information about how to apply, program eligibility requirements and how to get in touch with local offices. You can view or download our free guide here.
The Supplemental Nutrition Assistance Program (SNAP), formerly known as the Oregon Food Stamps program, helps families buy the food they need to stay healthy. If you are in need of food assistance and wish to apply to SNAP, complete the following three steps:
Learn about the income limits and personal eligibility requirements to receive SNAP benefits here.
Find a list of what you need to apply on page 2 of the application here.
To apply for SNAP online, create an account on Oregon’s Benefit Portal here and fill out the SNAP application
To apply for SNAP in person, click here to find the nearest Oregon DHS office location where you can drop off your application.
To apply for SNAP by phone, call your local DHS office and ask for a representative to help you apply. All DHS contact information can be found here.
To apply for SNAP by mail or by fax, fill out your Oregon benefit application found here and send it to your local DHS office through their fax number or mailing address. To locate the DHS office closest to you, click here.
To apply for SNAP benefits by email, send your completed application (found here) to SSP.StatewideWorkshare@dhsoha.state.or.us.
If you have questions about the application process or require assistance, contact the Oregon Department of Human Services at (503) 945-5600 or email help@211info.org.
To find the food assistance application in a variety of languages, click here.
Depending on your method of application, you can check your application status in the following ways:
If you applied for SNAP online, by phone, in person, by email, by mail or by fax, you will receive a notice in the mail from the Department of Human Services (DHS) with your determination and benefit amount. If you are approved, you will then receive your EBT card in the mail within 14 days of your determination letter.
Once you receive your EBT card, you can use it to purchase items that are approved by SNAP at groceries and retail stores that accept EBT transactions. Learn about what you can purchase with SNAPhere.
SNAP benefits are replenished each month that you are a member of the program. To check the balance of your EBT card, call the number on the back of your card or 1 (888) 997-4447.
Note: the process may take longer due to COVID-19. Call (503) 945-5600 for additional information.
If you do not agree with the benefit decision given to you by the Oregon Department of Human Services (DHS), you can appeal your decision in person or by mail within 90 days of receiving your determination letter.
To file an appeal for a Fair Hearing by phone or in person, you can call and speak to a representative at your local DHS office or apply in person using the Request form found here. To find a DHS office near you, click here.
To request an appeal by mail, fill out a request form found here and mail it to the DHS office closest to you. Find an office here.
To file and appeal for a Fair Hearing by fax, send your completed hearing request form to (503) 947-1503.
For additional information or assistance with the appeals process, call the Oregon Office of Administrative Hearings at (503) 947-1515 or visit their website here.
For help with obtaining SNAP benefits, or for any further questions about your application, call the Oregon Department of Human Services (DHS) at (503) 945-5600. For those who are hard of hearing, contact the Oregon TTY line for assistance at (503) 945-6214.
To send the Oregon Department of Human Services information physically, you can fax your documents or questions to (503) 581-6198 or mail them using the following address:
Department of Human Services
500 Summer St. NE E-15
Salem, OR 97301
You can also visit or call a local DHS Office for further assistance. Find your nearest location here
Offices and services are available Monday through Friday from 8:00 AM to 5:00 PM.
While we are not affiliated with the government in any way, our private company engaged writers to research the Food Stamps program and compiled a guide and the following answers to frequently asked questions. Our goal is to help you get the benefits that you need by providing useful information on the process.
Our free Food Stamps Guide is filled with helpful information about how to apply, program eligibility and how to get in touch with local offices. You can view or download our free guide here.
