While we are not affiliated with the government in any way, our private company engaged writers to research the Unemployment Insurance program and compiled a guide and the following answers to frequently asked questions. Our goal is to help you get the benefits that you need by providing useful information on the process.
The Supplemental Nutrition Assistance Program (SNAP), also known as Food Stamps, helps eligible low-income individuals and families buy the food they need to stay healthy in the form of monthly benefits.
SNAP uses Electronic Benefits Transfer (EBT) cards to distribute the benefits.
The New Mexico SNAP food assistance program is administered by the New Mexico Human Services Department (HSD). Learn more about SNAP on the New Mexico HSD website here.
According to the U.S. Department of Agriculture, SNAP benefits can be used to purchase approved food items. These include:
See a more comprehensive list of what you can buy with SNAP benefits here and a list of approved snacks and meal supplements here.
There are also food items that cannot be purchased with SNAP benefits, including alcoholic beverages and hot prepared food. See a comprehensive list of what you cannot buy with SNAP benefits here.
SNAP provides monthly benefits, known as an allotment, to eligible households. The allotment amount you can receive is based on 1) the number of people in your household and 2) your household income.
To calculate your allotment amount, multiply your household’s net income by 0.3 and then subtract that number from the federal maximum monthly benefit amount in the table below.
| Household Number | Federal Maximum Allotment Per Month |
|---|---|
| $194 | |
| 2 | $355 |
| 3 | $509 |
| 4 | $646 |
| 5 | $768 |
| 6 | $921 |
| 7 | $1,018 |
| 8 | $1,164 |
| Each additional household member | +146 |
You have one year (365 days) to use your allotment or the benefits on your EBT card will be canceled.
To qualify for SNAP in New Mexico, you must meet the following requirements:
Learn more about New Mexico’s income limits and other eligibility criteria here.
The Supplemental Nutrition Assistance Program (SNAP), formerly known as the New Mexico Food Stamps program, helps families buy the food they need to stay healthy. If you are in need of food assistance and wish to apply to SNAP, complete the following three steps:
Learn about the income limits and personal eligibility requirements to receive SNAP benefits here.
Find a list of what you need to apply and see what information is required by viewing a copy of the New Mexico Application for Assistance here.
To apply for SNAP online, create an account on New Mexico’s YesNM here and fill out the SNAP application.
To apply for SNAP in person, click here to find the nearest New Mexico Income Support Division (ISD) office location.
To apply for SNAP by fax, fill out the Application for Assistance found here and send it with copies of your necessary documents to 1 (855) 804-8960.
To apply for SNAP by mail, fill out the Application for Assistance and send it with copies of your necessary documents to the following address:
Central ASPEN Scanning Area (CASA)
PO Box 830
Bernalillo, NM 87004
If you have questions about the application process or require assistance, contact the New Mexico Human Services Department at 1 (800) 432-6217.
Depending on your method of application, you can check your application status in the following ways:
It can take up to 30 days to process your SNAP application. Within ten days of submitting your application, you will be contacted by an assigned worker who will schedule an eligibility interview with you. You must participate in the interview to receive food assistance.
After your interview, you will receive a notice in the mail from the Human Services Department with your determination and benefit amount. If you are approved, you will then receive your EBT card in the mail.
If documents are missing from your application, or the Human Services Department needs more information from you to finish processing your request, you will need to provide that information or documentation.
Once you receive your EBT card, you can use it to purchase items that are approved by SNAP at groceries and retail stores that accept EBT transactions. Learn about what you can purchase with SNAP here.
SNAP benefits are replenished each month that you are a member of the program. To check the balance of your EBT card, call the number on the back of your card or 1 (800) 283-4465. You can also check your balance online here.
If you do not agree with the benefit decision given to you by the New Mexico Human Services Department, you can appeal your decision in person, by phone, or by mail within 90 days of receiving your determination letter.
To file an appeal in person, visit a local Income Support Division (ISD) office. You will need to speak with a representative and tell them why you are appealing your determination. Find your nearest location here.
To file an appeal by phone, call 1 (800) 432-6217.
To file an appeal by mail, you will need to write a letter that includes the following information:
Mail your request to:
HSD Hearing’s Bureau
PO Box 2348
Santa Fe, NM 87504
Need More Help?
For help with obtaining SNAP benefits, or for any further questions about your application, call the New Mexico Human Services Department (HSD) at 1 (800) 432-6217.
To send the New Mexico Human Services Department information physically, you can fax your documents or questions to 1 (855) 804-8960 or mail them using the following address:
Central ASPEN Scanning Area (CASA)
PO Box 830
Bernalillo, NM 87004
Offices and services may vary by location.
You can check the balance of your EBT card by calling the number on the back of your card or 1 (800) 283-4465. You can also check your balance online here.
Learn more information about EBT cards and how to use your benefits on the New Mexico Human Services Department EBT card page here.
If you have not received your EBT card within 10 days of receiving your approval notice, call 1 (800) 432-6217 for assistance.
If you have lost your EBT card and require a replacement, call New Mexico’s EBT customer service number at 1 (800) 843-8303.
You cannot obtain a replacement EBT card in person at an Income Support Division office in New Mexico.
For more answers to common questions related to EBT cards, click here.
For help with obtaining SNAP benefits, or for any further questions about your application, call the New Mexico Human Services Department (HSD) at 1 (800) 432-6217.
To send the New Mexico Human Services Department information physically, you can fax your documents or questions to 1 (855) 804-8960 or mail them using the following address:
Central ASPEN Scanning Area (CASA)
PO Box 830
Bernalillo, NM 87004
You can also visit or call a local Income Support Division (ISD) office for further assistance. Find your nearest location here.
Offices and services may vary by location.
While we are not affiliated with the government in any way, our private company engaged writers to research the Food Stamps program and compiled a guide and the following answers to frequently asked questions. Our goal is to help you get the benefits that you need by providing useful information on the process.
Our free Food Stamps Guide is filled with helpful information about how to apply, program eligibility and how to get in touch with local offices. You can view or download our free guide here.
The Supplemental Nutrition Assistance Program (SNAP), formerly known as the New Mexico Food Stamps program, helps families buy the food they need to stay healthy. If you are in need of food assistance and wish to apply to SNAP, complete the following three steps:
Learn about the income limits and personal eligibility requirements to receive SNAP benefits here.
Find a list of what you need to apply and see what information is required by viewing a copy of the New Mexico Application for Assistance here.
To apply for SNAP online, create an account on New Mexico’s YesNM here and fill out the SNAP application.
To apply for SNAP in person, click here to find the nearest New Mexico Income Support Division (ISD) office location.
To apply for SNAP by fax, fill out the Application for Assistance found here and send it with copies of your necessary documents to 1 (855) 804-8960.
To apply for SNAP by mail, fill out the Application for Assistance and send it with copies of your necessary documents to the following address:
Central ASPEN Scanning Area (CASA)
PO Box 830
Bernalillo, NM 87004
If you have questions about the application process or require assistance, contact the New Mexico Human Services Department at 1 (800) 432-6217.
Depending on your method of application, you can check your application status in the following ways:
It can take up to 30 days to process your SNAP application. Within ten days of submitting your application, you will be contacted by an assigned worker who will schedule an eligibility interview with you. You must participate in the interview to receive food assistance.
After your interview, you will receive a notice in the mail from the Human Services Department with your determination and benefit amount. If you are approved, you will then receive your EBT card in the mail.
If documents are missing from your application, or the Human Services Department needs more information from you to finish processing your request, you will need to provide that information or documentation.
Once you receive your EBT card, you can use it to purchase items that are approved by SNAP at groceries and retail stores that accept EBT transactions. Learn about what you can purchase with SNAP here.
SNAP benefits are replenished each month that you are a member of the program. To check the balance of your EBT card, call the number on the back of your card or 1 (800) 283-4465. You can also check your balance online here.
If you do not agree with the benefit decision given to you by the New Mexico Human Services Department, you can appeal your decision in person, by phone, or by mail within 90 days of receiving your determination letter.
To file an appeal in person, visit a local Income Support Division (ISD) office. You will need to speak with a representative and tell them why you are appealing your determination. Find your nearest location here.
To file an appeal by phone, call 1 (800) 432-6217.
To file an appeal by mail, you will need to write a letter that includes the following information:
Mail your request to:
HSD Hearing’s Bureau
PO Box 2348
Santa Fe, NM 87504
For help with obtaining SNAP benefits, or for any further questions about your application, call the New Mexico Human Services Department (HSD) at 1 (800) 432-6217.
To send the New Mexico Human Services Department information physically, you can fax your documents or questions to 1 (855) 804-8960 or mail them using the following address:
Central ASPEN Scanning Area (CASA)
PO Box 830
Bernalillo, NM 87004
Offices and services may vary by location.
While we are not affiliated with the government in any way, our private company engaged writers to research the Food Stamps program and compiled a guide and the following answers to frequently asked questions. Our goal is to help you get the benefits that you need by providing useful information on the process.
Our free Food Stamps Guide is filled with helpful information about how to apply, program eligibility and how to get in touch with local offices. You can view or download our free guide here.
