Illinois SNAP Contact Info

How to Contact Your SNAP Office in Illinois

It is a priority of many food stamps applicants to acquire food stamps contact info, particularly the food stamps information number in their state. Food stamps customer service can help applicants answer questions about eligibility and help enrollees address any issues they may be having with their benefits. Yet, the food stamps phone number and other contact information will differ from state to state or even region to region within a state. This is because the national food stamps program, called the Supplemental Nutrition Assistance Program (SNAP), is governed separately by each state. To get the correct Illinois food benefits phone number and other important food stamps contact information, read the sections below.

Contact the Illinois Food Stamps Office by Phone

Food stamps customer support is managed by the Illinois Department of Human Services (DHS). The food stamps telephone number is: 800-843-6154. Those with hearing issues can use this food benefits number instead: 866-324-5553. Please note, there is a separate number for reporting food stamps and benefits fraud.

Contact the Illinois Food Stamps Office by Mail

Food stamps customer service managed by the DHS has two main offices. All postage can be addressed to either of the following addresses:

100 South Grand Ave. East
Springfield, IL 62762

401 South Clinton St.
Chicago, IL 60607

However, most applicants or beneficiaries will have to mail any needed documents to their local DHS office.

Contact the Illinois Food Stamps Office Online

While there is no online food stamps contact email address, applicants can still submit their application online. Customer service issues are normally addressed via the food stamps phone number in Illinois.

Speak to an Illinois Food Stamps Office Worker in Person

Food stamps customer support inquiries can also be addressed in person. All applicants or beneficiaries should go to their local DHS office instead of going to one of the Department of Human Service's main offices for in-person assistance. The local DHS office is where applicants will have to sit for a food benefits program before completing enrollment in the program.


What Are Food Stamps?

Food Stamps, also known as the Supplemental Nutrition Assistance Program (SNAP), is a federal- and state-funded program that provides low-income Americans with food assistance benefits. Eligible individuals and families can use their state-issued electronic benefit transfer (EBT) cards, which are regularly replenished with a set amount of benefits, to purchase approved food items. Learn more about the SNAP program and how you can start receiving benefits here.


Who Is Eligible to Receive Food Stamp Benefits?

Before you can begin obtaining food items with state SNAP benefits, you must apply to the program and prove that you are eligible. All applicants are subject to various requirements established by the Supplemental Nutrition Assistance Program. These involve household income limits, resource limits, work requirements and more. To find out if you qualify for SNAP benefits, download our guide today.